07 AI at Work

Turn AI into a working system

Five practical lessons to move from asking to producing: research with Work, build with Sites, automate with Tasks, browse with Cloud Browser and coordinate files with Claude Cowork.

Verified July 17, 2026 These features are rolling out gradually and may depend on plan, region, and workspace settings.

01

Five capabilities, one workflow

Start with the outcome you need. Every lesson includes a step-by-step flow, real use cases, a reusable prompt, current limits and official sources.

01

OpenAI

Gradual rollout

ChatGPT Work

ChatGPT's mode for extended research and finished deliverables: documents, spreadsheets, presentations, reports, and Sites.

  • Research and analysis
  • Office deliverables
  • Projects and scheduled tasks
Open the lesson
02

OpenAI

Public beta

ChatGPT Sites

Create, host, refine and share websites, lightweight apps and internal tools from a prompt or a compatible project.

  • Dashboards and portals
  • Functional prototypes
  • Hosted sites without manual deployment
Open lesson
03

OpenAI

Plan and workspace dependent

Scheduled Tasks

Schedule reminders, recurring reports and monitors that remember prior runs and notify you when something meaningful changes.

  • Recurring briefings
  • Change monitoring
  • Context-rich reminders
Open lesson
04

OpenAI

Gradual access

Cloud Browser

Delegate research and multi-step visits across public sites to a remote browser that can keep working in the background and request confirmation.

  • Comparing public options
  • Checking availability
  • Collecting web information
Open lesson
05

Anthropic

Beta on web and mobile

Claude Cowork

Claude Code's agentic capabilities brought to knowledge work, with no terminal required and long-running remote sessions.

  • File-based work
  • Multi-step workflows
  • Supervised automation
Open the lesson

02

Two coworkers, two ecosystems

Do not choose from an abstract feature list. Choose based on where your work lives, what the agent must produce, and how much control you need.

CriterionChatGPT WorkClaude Cowork
Focus Research and finished materials inside ChatGPTKnowledge work using Claude's agentic architecture
Surfaces Web, mobile, and desktop app depending on planWeb, mobile, and Claude Desktop
Local files On desktop, with permission and within folders or projectsThrough Claude Desktop and only in connected folders
Continuity Projects and Scheduled Tasks; cloud and desktop separated at launchRemote sessions, scheduled tasks, and projects with their own memory
Technical specialty Codex remains the dedicated software modeClaude Code remains the terminal and IDE tool
Quick choice Choose Work if the deliverable lives in ChatGPT or Google WorkspaceChoose Cowork for a broad workflow connected to Claude and your files

03

Good delegation starts with a designed brief

An agent can execute more steps, but it cannot guess what “good” means to you. A strong brief reduces rework and risk.

  1. Define the outcome

    Name the deliverable, its audience, and the decision it should support.

  2. Bound the context

    State which files, apps, websites, and time period it may use.

  3. Set limits

    Clarify what it must not modify, publish, send, or assume without permission.

  4. Add criteria

    Describe structure, tone, sources, formulas, and quality checks.

  5. Review before action

    Verify facts, calculations, permissions, and irreversible changes before sharing.

Start with real, reversible work

Choose a lesson, copy the example brief, and adapt it to a small project before expanding permissions.
Learn ChatGPT Work